Country Inn & Suites by Radisson, Chester, VA

I love the privacy. The absolute courtesy of the young lady at the desk was exceptional. I believe her name was Micah. As their into the renovation process at this time the television in the room was not connecting properly this young woman apologized repeatedly and assured us upon our return it would be fixed. Sure enough, it was. The rooms were clean and comfortable and I must say this young lady's smile and mannerisms made it a pleasant surprise for us. We noted it was the end of her shift and she stayed to see to our comfort. All she would say is no problem, it's my job, enjoy your stay.

Free Breakfast buffet included in stay was good w/ plenty hot eggs, bacon, sausage, waffle machine, gravy, bread, pastries good coffee, all juices, milk, good taste. The hotel staff was very patient, kind, and helpful and easy to reach. They all gave us what we wanted with smile, towels and other room items with no fuss all day long! Great beds, great control on air units in rooms. Clean bathrooms! Good free internet access. Computer w/ internet access in hotel lobby. Large interior pool. Great hot water temp and showers and soft towels! Frig keeps food and beverage ice cold. Microwave ok rotates. Has elevators 3-story. Good value still for the money overall. All rooms are Spacious here! Other guest with rooms here were in good spirits and said good morning or hello a lot. They have plenty free parking. Great location with stores and rest. nearby!

The young lady at the front desk is exceptional. Friendly. Helpful. And Extremely pleasant. She genuinely cares about the patrons having a great experience. The breakfast is good. Choices. Each staff member is great but that young lady doing the desk in the daylight hours is truly exceptional. Even better she remembered my name and after a long day on the road, she made check-in.Quick, so I could shower and sleep.

the beds were comfortable and the room seemed clean and well stocked. the hotel seemed to be geared towards families and was quiet

I liked the cleanliness of the location but the elevator needs to be upgraded due to it getting stuck between floors on one guest. Also the pool room is very nice with the big windows but the clorine in the water made our eyes water without having gotten in yet.